First order 300 yen OFF
Coupon code: 1544
Free shipping on orders over 4980 yen
Usually delivered in 5-10 days
Benefits for adding LINE friends
10% off with registration
Variety of payment methods
Various payment methods are possible

User Guide

Contact information

Seller name

Tarzan Co., Ltd.


Yuji Tominaga
5-13-3 Yuge, Kita Ward, Kumamoto City, Kumamoto Prefecture
Business hours (weekdays: 10:00-17:00, closed on weekends and holidays)


Please contact us from "Inquiries" on My Page or "Inquiries about products" on the product page.

*Currently, we are reducing the number of people due to the influence of the coronavirus.
Inquiries are by email only, no telephone support.
Thank you very much.

About returns and exchanges

We do not accept returns or exchanges of products due to customer's convenience such as the wrong size, wrong image, wrong purchase, etc.
If the product is defective, damaged, defective, wrongly shipped, or caused by our company, we will exchange it if you contact us within 7 days from the date of arrival of the product.
Be sure to review our Defective Standards .

*We will bear the shipping fee for the exchange.
*Please note that even if the return or exchange is due to our company, we will not be able to accept it if you do not contact us in advance.
*In the unlikely event that stock cannot be prepared and a refund is required, a refund or member points will be returned.

If the product cannot be returned or exchanged

Please note that we will not be able to respond to any of the following cases, even if it is caused by our company, such as product defects, damage, defects, or shipping errors.

  • In the case of request after 7 days or more have passed since the arrival of the product
  • ”If you do not contact us in advance
  • For sale items or discounted items using coupons
  • If there are no product tags or accessories
  • If you do not receive a photograph of the abnormal part
  • If there are signs of wear, product processing, or washing
  • In the event that odors adhere to the product, or the product is damaged due to stains, scratches, etc.

cooling off

Cooling-off is a system that applies to transactions such as door-to-door sales and telemarketing sales.
Please note that MIXES MARKET is a mail-order business that customers access, and the cooling-off system does not apply.

If you wish to return or exchange

  • Please contact us from the inquiry form on My Page within one week after you receive the product.
  • Shipping charges for returned or exchanged items are the responsibility of the customer.
  • For items that can be exchanged, please send them back to the address below, prepaid. There is no particular specification of the shipping company.

5-13-3 Yuge, Kita Ward, Kumamoto City, Kumamoto Prefecture

  • In the case of an exchange, the purchased product will be canceled and a new purchase will be required.
  • Even if you wish to exchange it, we may not have your size due to out of stock, so we recommend that you purchase it as soon as possible.

About refund

After we have processed the cancellation, you will be refunded from your credit company.
Please contact your credit card company as the timing of the refund will vary depending on the credit card company.


Please check the return and exchange items on each product detail page.
In case of cancellation, please be sure to contact us within 24 hours as it will be ordered from the site.
Please note that we cannot cancel if you contact us after that.
We do not accept returns or exchanges on sale items.

About shipping and delivery

Domestic shipping

  • Shipping from Japan is 1,000 yen (free shipping for purchases over 4,980 yen).
  • In the case of shipping to Korea, the shipping fee is uniformly 300 yen.
  • In the unlikely event that you were absent when the product was delivered, please contact the transportation company listed on the absence slip directly.

In the unlikely event that you do not pick up your luggage beyond the storage period (7 days) for absent luggage, your luggage will be temporarily withdrawn from our shop. Please be aware that you may be charged for the shipping costs incurred at that time, as well as the round-trip shipping costs for resending.

International shipping

  • International shipping uniform 2,500 yen
  • Regarding import duties, depending on the country, customs duties may or may not apply.
    Customers are responsible for any customs duties. If you have any questions about customs duties, please contact the customs office of your country.

About the delivery note

A "statement of delivery" will be included when the product is delivered.
If the product is shipped to Japan, the invoice will be sent in Japanese.
If you purchased the product in Korea, the invoice will be written in Hangul.
If the orderer and the delivery address are the same, we will include the purchase statement, but if the orderer and the delivery address are different, we will not include the purchase statement with the parcel. Please rest assured.
In that case, we will send you a detailed statement in the email sent to you from our shop.

payment method

  • pay by a credit card
  • Bank transfer
  • Convenience store settlement
  • shopPay
  • PayPal
  • Google Pay

Necessary charges other than product price

  • bank transfer fee
  • Convenience store payment fee
  • Consumption tax (included in product price)

Payment period/deadline

  • Credit card (varies by credit card company)
  • Bank transfer (within 7 days after ordering)
  • Convenience store payment (within 3 days after ordering)

About coupons

  • Coupons can be automatically acquired on the shopping completion screen.
  • It can be used once per user.
  • Valid 10 days after first purchase.
  • Valid for 3 months.
  • Can be combined with other coupons.